Privacy Policy
PeerPact ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our academic editing and translation platform.
2. Information We Collect
2.1 Personal Information
- Email address (for account creation and communication)
- Name (optional, for named attribution services)
- Academic credentials (for provider verification)
- Payment information (processed securely by our payment provider)
2.2 Document Information
- Documents you upload for editing or translation
- Metadata about your documents (word count, subject area)
- Communication between customers and providers
2.3 Technical Information
- IP address and browser type
- Device information
- Usage data and analytics
3. How We Use Your Information
- To provide and maintain our services
- To match you with appropriate editors/translators
- To process payments and prevent fraud
- To communicate with you about your projects
- To improve our platform and develop new features
- To comply with legal obligations
4. Document Security
We take the security of your academic documents seriously:
- All documents are encrypted at rest and in transit
- Access is strictly limited to assigned editors/translators
- Documents are automatically deleted 30 days after project completion
- We never use your documents for training AI models or any other purpose
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers (payment processing, cloud hosting)
- Assigned editors/translators (limited to project-relevant information)
- Legal authorities when required by law
6. Your Rights
You have the right to:
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Documents are retained for 30 days after project completion for quality assurance, then permanently deleted.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Cookies
We use essential cookies for authentication and session management. We use analytics cookies only with your consent to improve our services.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
privacy@peerpact.com11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.